Frequently Asked Questions
Find answers to the most common questions about our pizza, ordering, delivery, and more.
How can I place an order?
You can place an order in several ways:
- Online through our website by browsing our menu
- Call us directly at +1 303-455-9463
- Visit our restaurant for dine-in or takeout
- Through popular delivery apps
Can I modify my order after placing it?
Order modifications are possible within the first 5 minutes after placing your order. Please call us immediately at +1 303-455-9463 to request changes. Once your pizza is in preparation, modifications may not be possible.
What is your minimum order for delivery?
Our minimum order for delivery is $15. This helps us maintain quality service and ensure our delivery drivers can provide efficient service to all customers.
Do you offer gluten-free pizza options?
Yes! We offer gluten-free pizza crust made with rice flour and tapioca starch. Please note that while our gluten-free crust is prepared separately, our kitchen is not entirely gluten-free, so cross-contamination may occur.
What vegetarian and vegan options do you have?
We have several vegetarian pizzas including our Veggie Supreme, Margherita, and Mediterranean. For vegan options, we offer dairy-free cheese and can prepare any pizza with our extensive selection of fresh vegetables.
Can I customize my pizza with different toppings?
Absolutely! We encourage customization. You can add or remove any toppings from our menu. Each additional topping has a small charge, and we're happy to accommodate dietary preferences and allergies.
What sizes of pizza do you offer?
We offer four sizes:
- Personal (8") - Perfect for one person
- Small (10") - Ideal for 1-2 people
- Medium (12") - Great for 2-3 people
- Large (14") - Perfect for 3-4 people
- Extra Large (16") - Best for groups of 4+ people
What is your delivery time?
Our typical delivery time is 25-35 minutes during regular hours. During peak times (Friday and Saturday evenings), delivery may take 35-45 minutes. We'll provide you with an estimated delivery time when you place your order.
Do you deliver to my area?
We deliver within a 5-mile radius of our Denver location. You can check if we deliver to your address by entering your zip code on our website or calling us. Delivery fees may apply based on distance.
Is there a delivery fee?
Yes, we charge a $3.99 delivery fee for most areas within our delivery zone. This fee helps cover gas, vehicle maintenance, and insurance for our delivery drivers. The fee may vary slightly for distant locations.
What payment methods do you accept?
We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and digital payments including Apple Pay and Google Pay. For online orders, we also accept PayPal.
Can I pay with cash for delivery orders?
Yes, you can pay with cash upon delivery. Please have exact change when possible, as our drivers carry limited cash for security reasons. You can also tip your driver in cash even if you pay by card.
What are your operating hours?
We're open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 9:00 PM. Holiday hours may vary.
Do you cater events and parties?
Yes! We offer catering services for events, parties, and business meetings. We recommend placing catering orders at least 24 hours in advance. Contact us for special pricing and package deals for large orders.
Do you have a loyalty or rewards program?
Yes! Join our Blackjack Rewards program to earn points with every purchase. Earn 1 point for every dollar spent and redeem 100 points for a free personal pizza. Members also receive exclusive offers and birthday rewards.
How can I provide feedback or file a complaint?
We value your feedback! You can contact us through our website contact form, call us at +1 303-455-9463, or email us at [email protected]. We take all feedback seriously and strive to address concerns promptly.
Still Have Questions?
Our friendly team is here to help! Don't hesitate to reach out if you need more information.